Privacy Policy

Last updated: October 8, 2025

Valeo ("we", "us", "our") values your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights you have in relation to that data when you visit valeoapp.com or sign up for our early access waitlist.

1. Data We Collect

We collect the following types of information:

• Contact information: Email addresses you provide when signing up for early access or communications.
• Usage data: Non-identifying analytics about how you use the site (pages visited, browser, device, timestamps).
• Uploaded media: If you use any demo/upload features (e.g., photos for previews), those images are processed per the feature’s terms and retained only as described below.
• Third-party data: Data from integrations or services you choose to connect (e.g., Strava) ONLY if you opt-in to connect those services.

2. How We Use Your Data

• Send early access invitations, product updates, and marketing communications (with your consent where required).
• Improve our website and services through analytics and feedback.
• Process uploaded images to generate previews or AI Twin visualizations, if you opt in to those features.
• Comply with legal obligations and protect our rights.

3. Legal Basis

If you are in the EU/UK, we rely on the following lawful bases to process your personal data:

• Consent: For marketing emails and any optional image processing features.
• Legitimate interests: For analytics and fraud prevention (balanced against your rights and interests).
• Contract: To provide services you signed up for (e.g., connecting integrations).

4. Sharing & Third Parties

We do not sell your personal data. We may share data with:

• Service providers who support our website and email delivery (e.g., LaunchList, analytics providers).
• Third-party integrations you explicitly connect (for example, Strava, Garmin).
• Law enforcement or regulators when required by law.

5. Cookies & Tracking

We may use cookies and analytics tools to understand how visitors interact with our site. You can manage cookie preferences in your browser. If you’d like a cookie banner or granular consent controls added, we can provide that as an optional enhancement.

6. Data Retention

We retain your email address until you unsubscribe or request deletion. Uploaded images used for AI previews are retained only as long as necessary to provide the feature and for debugging (unless you request deletion).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing, and request data portability.

To exercise these rights, contact us at privacy@valeoapp.com. We will respond in accordance with applicable law.

8. Security

We use commercially reasonable technical and organizational measures to protect your data, including encryption for data in transit. However, no internet transmission is 100% secure — please take care when sharing sensitive information.

9. Children

Our site and services are not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us to have it removed.

10. International Transfers

We may transfer data to service providers located outside your country. Where required, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email (if you’re on our list) and post an updated date at the top of this page.

12. Contact

If you have questions about this policy or wish to exercise your rights, please contact:

Email: privacy@valeoapp.com

Address: Valeo